Shipping Policy

Introduction:

Welcome to wismart! We’re all about providing top-notch products and services to our customers across India. Our shipping policy is crafted to ensure you have a seamless and efficient delivery experience. Take a moment to check out our policy so you can see how we handle and process your orders.

Order Processing:

We process all orders within 1-2 business days.
If you place an order on a weekend or public holiday, we’ll take care of it on the next business day.
You’ll get a confirmation email as soon as your order is shipped.

Shipping Rates & Delivery Estimates:

Shipping costs for your order will be calculated and shown at checkout.
Delivery estimates depend on the shipping method you choose and where it’s going.
We offer a range of shipping options to suit your needs, including standard and expedited shipping.

Shipping Locations:

We ship to all places within India.
Just a heads up, some products may have restrictions, which will be mentioned on the product page.

Shipment Tracking:

Once your order is on its way, you’ll receive an email or sms with your tracking number.
You can track your order using that number on the carrier’s website.

Damages and Issues:

Please check your order when it arrives and reach out to us right away if the item is defective, damaged, or if you got the wrong item.
We’ll look into the issue and make it right by offering a replacement or a refund.

Returns and Exchanges:

For details on returns and exchanges, please take a look at our Return Policy.

Customs, Duties, and Taxes:

wismart isn’t responsible for any customs fees or taxes on your order. Any charges during or after shipping are the customer’s responsibility (like tariffs, taxes, etc.).

Lost or Stolen Packages:

wismart isn’t liable for any products that get lost or stolen during shipping. If your order goes missing, please reach out to the shipping carrier to file a claim.

Contact Us:

If you have any questions about your order or our shipping policy, feel free to email us at wismart.india@gmail.com

Changes to Shipping Policy:

wismart reserves the right to change this shipping policy at any time. We recommend checking back often to stay updated on any changes.

Acknowledgment:

By placing an order with wismart, you confirm that you’ve read, understood, and agreed to our shipping policy. Thanks for choosing wismart for your shopping needs!